Information We Collect
We collect the information you provide through our intake and contact forms, including business details, website URLs, competitor information, and contact details required to deliver your Growth Audit.
Legal
Privacy Policy
This page explains how SmoothOps handles client information submitted through the website and intake workflow.
How We Use Information
We use your information to evaluate your digital presence, produce your report, communicate project updates, and improve service delivery. We do not sell your data or share your submission with unrelated third parties.
Confidentiality
SmoothOps treats all client submissions as confidential business information. Access is limited to the people and systems required to produce and deliver your audit.
Infrastructure Partners
Payments are processed securely through Stripe via our technology infrastructure partner, NanoCorp. Website analytics and hosting may also involve trusted infrastructure providers acting on our behalf.
Retention
We retain client records only for as long as necessary to fulfill the audit, support follow-up requests, satisfy legal obligations, and maintain basic business records.
Contact
For privacy-related questions, use the contact section on the SmoothOps website and include enough detail for us to identify your request.